FAQ
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions (FAQ's)
We can help you create high-quality social media content that is engaging, relevant, and effective in promoting your small business. We have over 10 years of expertise in creating social media posts that appeal to target audiences, increase brand awareness, and ultimately drive traffic and sales to your business.
We know small businesses have small budgets. Our Social Media Marketing Starter Package is $600/month, which gives your business 12 customized posts, on 3 platforms (choose from: Facebook Instagram, LinkedIn, Twitter, or Pinterest). That breaks down to $50/post. If you value your time at $50/hour, then our package will save you 12 hours a month.
If you prefer more customized consulting or training, we offer an hourly rate of $100/hour, to be used any way you please. You can schedule a free 30-minute call with us to discuss your business before you ever take our your credit card.
With over 10 years of marketing a variety of small businesses in a variety of industries, we are experienced.
From studing digital marketing, branding and web design in Honolulu and San Francisco to teaching social media, to a website for an affordable housing project in Honolulu, to writing blog posts for a lifestyle brand for women in their 80s, to teaching lesbians how to flirt, to convincing gay male Bears that they need to go on a cruise, we have done it all! 📋 We have the big-picture perspective, combined with the technical know-how to get your brand story out into the world. 🔍 But don't take our word for it. Read our Google Reviews.
We help your small business by boosting your online presence. More than just creating posts, we develop a strategy that aligns with your business goals, is attractive to your target audience, and stays within your business capacity. We help you align your digital presence in a way that is cohesive, thoughtful, useful and naturally beefs up your SEO. We do all this so you can do other things (like your business).
If you select our Starter Package, there are 2 hours of consulting required before we ever craft a post. We talk about your business, your customers, your brand, and all the things having to do with digitally marketing your business, defining the marketing strategy for our posts. These meetings require your involvement, but they are fun!
After the initial 2 hours of consulting, my team and I go to work. We may reach out with emails and phone calls, but it's not any more intrusive than any other project 😎
Once we create the first 6 posts, we ask for your feedback. 🔥 We walk you through the content calendar, the approval process, and how the scheduling works. These initial 6 posts can take 2 weeks to produce. That includes production time, approval time and making sure that we have access to all necessary logins, etc. While that might sound like a long time, you'd be surprised!
After you approve or make changes to those initial 6 posts, we produce the remaining 6, send them to you for approval and once you approve, we schedule! Voila.
The time it takes to see results vary depending on the platform, the content, and the target audience. Generally, we recommend you spend 4 months working with us. This will allow you to get used to the process, begin to understand the strategy, get used to the platforms and see how your organic posts play out in the world. ➡️ Most of our clients end up taking over their own social media after a few months (and that's great!) but of course, we can continue to create content for your business.
Yes, of course! In fact, it's an important piece! We take your message/brand and put it in a digital form in order to gain awareness and attract your target audience.
Yes! Monitoring comments and responding to direct messages is called "Community Management." We offer very basic Community Management as part of our Starter package.
Basic Community Management consists of liking post comments and giving out basic info to inquiries (website, contact info, etc). Should there be a more complicated comment or inquiry, we forward the info to you, in the form of an email.
If you are not satisfied with the content we create for your small business, we'll do whatever we can to fix it. We're here to use our expertise to make YOU look good and we'll do whatever we can do do that.
That might include taking new photos, crafting new posts, and/or tweaking the messaging, but we like direct feedback and we are always open to hearing it.
We're happy to help! We offer a one-hour consultation for $100. You can use that one hour any way you like. Please schedule a free 30 minute phone call to begin.
There are a few on the front page of this site as well as a few on our Google Business Page here